Delayed notifications on us1

Incident Report for Splunk Observability Cloud US1

Resolved

The notification delivery delays have been fully resolved. All queued notifications have been processed and the system is now operating normally.
Posted Aug 01, 2026 - 11:21 PDT

Monitoring

We have implemented a fix to address the notification delays. Our monitoring shows significant improvement in notification delivery times, and we are closely tracking performance to ensure the issue is fully resolved. Thank you for your patience as we work to restore full service.
Posted Aug 01, 2026 - 10:31 PDT

Update

We are actively working on resolving the issue. Customers may continue to experience delays in notification delivery. This includes newly generated notifications, which are being processed behind earlier events in the queue. Team is actively investigating the root cause and working to clear the backlog of in-queue notifications.
As a temporary mitigation measure, we have disabled image previews in notifications to improve processing speed. Notifications will be text-only for now. We appreciate your patience and will provide further updates as progress is made.
Posted Aug 01, 2026 - 10:09 PDT

Identified

We have identified and are actively resolving the issue causing delayed alert notifications. The fix has been implemented and is already showing significant improvement in notification delivery times. While some notifications that were queued before our fix may still experience minor delays as the system catches up, new notifications are being delivered normally. We appreciate your patience and will continue monitoring the situation closely.
Posted Aug 01, 2026 - 08:55 PDT

Update

We are currently investigating elevated notification latency. Customers may experience delays in receiving alert notifications. We are actively working to resolve this issue and will provide updates as we make progress. We appreciate your patience.
Posted Aug 01, 2026 - 08:33 PDT

Investigating

Problems with processing alerts which are leading to delayed notifications. We are currently investigating the issue.
Posted Aug 01, 2026 - 07:35 PDT
This incident affected: Alerting.