Datapoints Being Dropped in Archival tier

Incident Report for Splunk Observability Cloud US1

Resolved

The system has recovered and we ingesting archived data with no delay.
Posted Sep 15, 2026 - 14:28 PDT

Update

To accelerate the recovery process, we are currently adding additional capacity to our clusters. Our teams remain actively engaged and are continuing to monitor system performance as it stabilizes.
Posted Sep 15, 2026 - 13:17 PDT

Update

We are continuing to monitor the system to ensure ongoing stability. Our teams remain actively engaged in observing performance metrics to confirm that all operations are functioning as expected.
Posted Sep 15, 2026 - 11:58 PDT

Update

We continue monitoring to ensure full service functionality.
Posted Sep 15, 2026 - 10:59 PDT

Update

We have successfully restored datapoint ingestion and are seeing steady progress as the data backlog is processed. We are actively monitoring this process to ensure full service functionality returns as quickly as possible.
Posted Sep 15, 2026 - 09:50 PDT

Update

The system is showing steady progress in its recovery. Our teams remain actively engaged, closely observing system metrics to ensure continued stability
Posted Sep 15, 2026 - 08:33 PDT

Monitoring

The system is continuing to recover, and we are actively monitoring it to ensure continued stability.
Posted Sep 15, 2026 - 07:54 PDT

Update

As of 7:48 AM PDT, we are no longer observing any data being dropped. The system is continuing to recover, and we are actively monitoring it to ensure continued stability.
Posted Sep 15, 2026 - 07:52 PDT

Identified

Beginning at 5:50 AM PDT, datapoint ingestion for the archival tier was impacted, resulting in a small number of datapoints not being accepted. The impact was limited to the archival tier. Detectors and charts were not affected.

We have implemented remediation and are actively monitoring the system to ensure continued stability. We will provide updates every 15 minutes.
Posted Sep 15, 2026 - 07:41 PDT
This incident affected: Datapoint Ingest.